Privacy Policy
Updated: March 2025.
Introduction
This Privacy Policy outlines MindCare PLLC ("we," "our," or "the Company") practices with respect to information collected from users who access our website at https://www.mindcarepsychiatry.services/ ("Site"), or otherwise share personal information with us (collectively, "Users").
Grounds for Data Collection
Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you, providing you with our services, protecting our legitimate interests, and ensuring compliance with legal and financial regulatory obligations to which we are subject.
By using the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read this Privacy Policy and use it to make informed decisions.
What Information Do We Collect?
We collect two types of data and information from Users:
1. Non-Personal Information
This refers to un-identified and non-identifiable information, which may be made available or gathered via your use of the Site. We are not aware of the identity of a User from whom the Non-Personal Information was collected. Such information may include:
- Aggregated usage data
- Technical data from your device (e.g., browser type, operating system, language preference, access time, etc.)
- Interaction data (e.g., pages viewed, online browsing behavior, clicks, and other actions)
2. Personal Information
This refers to information that identifies an individual or may, with reasonable effort, identify an individual. Such information includes:
- Device Information: IP address, geolocation data, unique identifiers (e.g., MAC address, UUID)
- Contact Information: Full name, email address, phone number, physical address
- Health-Related Information (only as voluntarily provided by Users for mental health service inquiries or appointments)
- Payment Information: Credit card details, billing address (if applicable)
- Communication Data: Correspondence with MindCare PLLC via email, forms, or chat support
How Do We Receive Information About You?
We receive your Personal Information from various sources:
- When you voluntarily provide details (e.g., through contact forms, registration, or appointment scheduling)
- When you access and use our Site
- From third-party service providers such as analytics and marketing platforms
How Do We Use the Information We Collect?
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.
We may use collected information for the following purposes:
- To communicate with you regarding our services, updates, and customer support inquiries
- To process and confirm appointments or service requests
- To serve relevant advertisements (see "Advertisements" section below)
- To analyze user behavior and improve our Site and services
- To comply with legal and regulatory requirements
Sharing of Personal Information
We may share Personal Information with:
- Third-party service providers (e.g., hosting services, payment processors, marketing platforms)
- Legal authorities if required by law
- Business partners to provide you with integrated services (only with prior consent)
Retention of Data
We will retain your Personal Information as long as necessary to provide our services and comply with legal obligations. Retention periods depend on the type of data collected and the reason for its collection.
Cookies and Tracking Technologies
Our Site uses cookies to enhance the user experience, analyze Site usage, and serve personalized content. Types of cookies include:
- Session Cookies: Temporary cookies deleted when you close your browser
- Persistent Cookies: Remain on your device to store preferences for future visits
- Third-Party Cookies: Set by external services such as Google Analytics
Users may disable cookies via browser settings, but doing so may limit certain functionalities of the Site.
Third-Party Data Collection
This Privacy Policy does not apply to external websites linked from our Site. We encourage Users to review the privacy policies of third-party sites they interact with.
Security Measures
We implement industry-standard security measures to safeguard your information. However, no method of transmission over the Internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
International Data Transfers
Some data recipients may be located outside the EEA. We ensure that data transfers comply with applicable regulations to maintain adequate protection levels.
Advertisements and Marketing
We may use third-party advertising technology to serve relevant ads. Users may opt-out of personalized advertising through:
We may also send promotional materials related to our services. Users can unsubscribe at any time.
User Rights
Users may request:
- Access to their stored Personal Information
- A copy of their data in a structured format
- Rectification or deletion of their data
- Restriction or objection to data processing
- A complaint to a supervisory authority
To exercise these rights, contact Dr. Sharma at mindcarepsychiatryservices@gmail.com.
Minors' Privacy
MindCare PLLC does not provide services for children. Our Site and services are designed for adults and are not intended for individuals under 18. We do not knowingly collect or process Personal Information from minors. If a parent or guardian becomes aware that their child has provided us with Personal Information, they should contact us immediately at mindcarepsychiatryservices@gmail.com, and we will take steps to remove such information
Corporate Transactions
In the event of a business transfer (e.g., merger, acquisition), user data may be included as part of the transferred assets
Updates to This Privacy Policy
We reserve the right to amend this Privacy Policy periodically. Any material changes will be effective immediately upon posting. The "Last Modified" date reflects the latest update
How to Contact Us
For general inquiries or data protection concerns, please contact us at
MindCare PLLC
Rajni Sharma
12751 Marblestone Drive,
Woodbridge, VA 22192
